Doing Business with South Carolina Department of Transportation

Business Development & Special Programs

"C" Program

Construction

Contractors/Construction Lettings

Consultants/Professional Services

Local Public Agency Administration

Maintenance

Permits

Procurement

Stewardship & Oversight

Surplus Property

Technical Documents

Contact Encroachment Permits

If you have questions or comments for SCDOT related to other topics, please visit our general purpose Contact Form.

For assistance with encroachment permit issues, please contact the SCDOT county office in your permit area. You can find your area by checking our County Office Directory.

Customer Service

The SCDOT Customer Service Center (855-GO-SCDOT or 855-467-2368) is available for:

Account Assistance - (examples: forgot password, password revoked, account revoked, etc.) Begin by informing the support representative that the issue is encroachment permit related. Be prepared to provide your name, telephone number and email address associated with the account, the account ID, and a description of the problem.

Technical Assistance - (example: you can access the Encroachment Permit Management System, but are experiencing technical problems using it) Begin by informing the support representative that the issue is Encroachment Permit Management System related. Be prepared to provide your name, telephone number and email address associated with the account, the account ID, and a description of the problem. If possible, please provide an Application #. All applications begin with "20000????" - only the last 5 digits are necessary.

Status of your Customer Account Request - (example: you submitted an account request, but received no confirmation from SCDOT) Begin by informing the support representative that the issue is a new account status request. Be prepared to provide your name, telephone number and contact email address. If you have a request ID number, please provide that too.